What information we collect from you?
We receive and store any information you enter on our Website or give us in any other way. This includes information that can identify you (personal information), including your first and last name, telephone number, postal and e-mail addresses, contact details and, in some cases, billing information (such as credit card number, cardholder name, and expiration date). We also may request information such as traveler preferences, including meal requests, seat selection, frequent flyer/hotel/car rental program information, and ticketing options.
How we use your information
We use the information we collect about you for various general purposes, such as:
- To provide you with the products and services you request;
- To provide you with travel confirmation and updates;
- To manage your account, including processing bills and providing travel notifications;
- To communicate with you in general;
- To respond to your questions and comments;
- To measure interest in and improve our products, services, and web site;
- To customize your experience with the website;
- To reward you as part of any reward and recognition program you choose to join;
- To solicit information from you, including through surveys;
- To resolve disputes, collect fees, or troubleshoot problems;
- To prevent potentially prohibited or illegal activities;
- To enforce our terms of use;
- To seek your feedback or contact you in relation to services offered on the website.
With whom we share your information?
We do not sell or rent your personal information to anyone. We may, however, share your information with the following entities:
- Suppliers, such as hotel, airline, cruise, car rental companies, or activity providers, who fulfill your travel reservations;
- Third-party vendors who provide services or functions on our behalf;
- Business partners with whom we may jointly offer products or services;
- Companies within our business group;
- In response to subpoenas, court orders, or other legal processes;
- In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale;
- Other third parties, as otherwise described to you at the point of collection.
How you can access your information
You can access your information at various points on the Website, including:
- The "My Page" on the Website, where you can view, update, or change your personal information;
- The "My Itineraries" page, where you can view, update, or delete your saved trip itineraries.
How we protect your information
We have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. These include:
- Authorized employee access to personal information for permitted business functions;
- Data encryption technologies;
- Industry-standard firewalls and intrusion detection systems;
- SSL technology to ensure safe transmission of sensitive personal information.
External Links
If any part of the Website links you to other Web sites, those Web sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other Web sites to understand their procedures for collecting, using, and disclosing personal information.
Changes to this Privacy Policy
We may update this Privacy Policy in the future. We will notify you about material changes by sending a notice to the e-mail address you provided or by placing a prominent notice on the Website.
How you can contact us
If you have any questions about this Privacy Policy, please e-mail us using our support and feedback form or directly contact the travel supplier at the contact number or address provided on your travel itinerary.
