What ETA should we choose, and what are the procedures and regulations at the airport and in-country that we should be aware of before traveling to Sri Lanka?

Sri Lanka, the "Pearl of the Indian Ocean," has become even more accessible for Indian travelers with recent updates to its visa policy. This comprehensive guide provides a detailed look at the current visa rules, on-arrival procedures, and essential regulations, ensuring a seamless and unforgettable journey. All information is sourced directly from official government and authorized channels to provide the highest level of accuracy for your trip.

Understanding Your Visa: The ETA and the On-Arrival Option , also Tourist, Business, and Transit Options

While Sri Lanka has implemented a "free visa regime" for Indian citizens, it is crucial to understand what this means in practice. It is not a traditional visa-free entry where you simply show up with your passport. Instead, the fee for the Electronic Travel Authorization (ETA) has been waived, but it is suggested to be applied and be approved before you travel. This is the official and highly recommended method to ensure a smooth journey.

• The On-Arrival Facility: It's important to note that Sri Lanka also provides a limited facility to obtain the ETA at the airport for last-minute travelers. This is not a traditional visa-on-arrival and is generally discouraged by authorities due to the possibility of long queues, delays, and additional fees. To avoid any issues upon arrival, securing your ETA online in advance is the best course of action.

While Sri Lanka has implemented a "free visa regime" for Indian citizens, this is not a traditional visa-free entry. It means that the fee for the Electronic Travel Authorization (ETA) has been waived, but you still must apply and be approved before you travel. Choosing the correct type of ETA is crucial based on the purpose of your trip.

• Tourist ETA: This is the most common visa type, designed for travelers whose sole purpose is leisure.

  • Purpose: Sightseeing, holidaying, visiting friends and relatives, or participating in cultural and sports events. It does not permit any form of employment.

  • Validity & Stay: A Tourist ETA provides double entry within a 30-day stay period. This means you can enter and exit Sri Lanka twice within your approved stay duration, provided it is within 30 days of your first arrival.

  • Extension: The ETA is initially granted for 30 days. If you wish to stay longer, you can apply for an extension up to 90 days, and then further up to 180 days, by paying the appropriate fee at the Department of Immigration and Emigration in Colombo.

• Business ETA: This visa is specifically for Indian nationals traveling for business purposes.

  • Purpose: Participating in business meetings or negotiations, attending conferences, workshops, or seminars, and taking part in short-term training programs. It is crucial to note that a Business ETA does not allow you to engage in any form of employment, paid or unpaid.

  • Validity & Stay: This provides a multiple-entry facility and is typically valid for a stay of up to 30 days.

• Transit ETA: If you have a layover in Sri Lanka and wish to leave the airport to explore briefly, the Transit ETA is the right choice.

  • Purpose: For travelers with a confirmed onward flight to a third country, transiting through Sri Lanka for a short period.

  • Validity & Stay: This ETA is valid for a stay of up to 48 hours.

Documents to Carry for a Smooth Airport Procedure

While the visa process is online, being prepared with the right documents is essential for a smooth experience at Bandaranaike International Airport (CMB) or other ports of entry.

• Printed ETA Confirmation: Carry a printed copy of your ETA approval notice. This document is linked to your passport, but having a physical copy can prevent delays.

• Original Passport: Your passport must be valid for a minimum of six months from your date of arrival in Sri Lanka.

• Confirmed Return or Onward Ticket: Immigration officials may request proof of your departure from the country.

• Proof of Sufficient Funds: You may need to demonstrate that you have enough funds to cover your expenses during your stay. This can include bank statements or credit card statements.

• Proof of Accommodation: It is a good practice to have your hotel booking confirmations or the address of your accommodation ready for verification.

The On-Arrival Airport Procedure: Your Step-by-Step Guide at Bandaranaike International Airport (CMB) 

Your arrival in Sri Lanka is designed to be a smooth experience, especially with a pre-approved ETA. However, knowing the process in detail will ensure there are no surprises.

1. Disembarking and Following the Signs: Once you exit the aircraft, you'll be guided by clear signs in both Sinhala and English. Follow the signs for "Arrivals" and "Immigration." The walk to the immigration hall can take 5-10 minutes.

2. Completing Your Disembarkation Card: Before you reach the immigration counters, you will need to fill out a Disembarkation Card. These are usually provided by the airline staff on your flight. If you don't receive one, you can find them in the immigration hall. Fill this out neatly and accurately, as you will need to present it along with your other documents.

3. Preparing Your Documents at the Counter: As you approach the immigration counters, have the following documents ready to present to the officer:

   • Your Original Passport: This is your primary travel document. Ensure it's valid for at least six months from your date of arrival.

   • Printed ETA Confirmation: While the ETA is electronically linked to your passport, having a physical or digital copy of your ETA approval notice is essential. It serves as your official entry authorization.

   • Completed Disembarkation Card: Hand this over to the officer along with your passport.

   • Onward or Return Ticket: Immigration officials may, at their discretion, ask to see a confirmed ticket showing your departure from Sri Lanka. Having a printed or digital copy of this is a good practice.

   • Proof of Funds & Accommodation: While not always asked for, be prepared to show proof that you have sufficient funds to cover your stay and a confirmed place to stay (e.g., hotel booking).

4. The Immigration Check: The officer will review your documents, verify your ETA, and may ask a few simple questions about the purpose of your visit (e.g., "Purpose of visit?" or "How long will you stay?"). Answer honestly and concisely.

5. Passport Stamping and Endorsement: After a successful check, the immigration officer will stamp your passport with an entry endorsement. This stamp will indicate the date of your arrival and the number of days you are permitted to stay. It is crucial to check this stamp and make a note of the number of days granted before leaving the counter.

6. Baggage Claim and Customs: After clearing immigration, you'll proceed to the baggage claim area. Look for your flight number on the screens to find the correct conveyor belt. After collecting your luggage, you will head to customs. Use the Green Channel if you have nothing to declare, and the Red Channel if you have items to declare, such as valuable electronics or large sums of money.

7. Exiting the Airport: After clearing customs, you'll enter the arrival hall. Here, you'll find currency exchange counters, mobile service provider kiosks, and transportation options.

Crucial In-Country Rules and Regulations

To ensure a respectful and trouble-free trip, it's vital for all visitors to be aware of and adhere to local laws and customs. While Sri Lanka is a welcoming country, ignorance of the rules can lead to significant inconvenience.

• Identification: It is a legal requirement to carry a form of official photographic identification with you at all times. While the original passport is safest in a hotel locker, a clear photocopy of your passport and ETA is highly recommended for daily outings.

• Respect for Religious Sites: Sri Lanka is a deeply spiritual country with a rich Buddhist heritage. Showing respect for religious sites is paramount.

  • Dress Code: You must dress modestly when visiting temples. This means covering your shoulders and knees. It's a good practice to carry a light scarf or shawl for this purpose.

  • No Footwear or Headwear: You are required to remove your shoes and hats before entering any temple premises. You can either leave them at the designated racks or carry a bag to put them in.

  • Photography Rules: This is a particularly important point. It is considered a serious offense to pose for a photograph with your back to a statue of the Buddha. In some cases, a tourist has been fined or even deported for this. Always face the statue or take photos from the side. Never touch or sit on a statue.

  • Tattoos: Be aware that tattoos of the Buddha or other religious figures may be considered highly offensive by locals and could lead to fines or denial of entry. It is best to keep such tattoos covered.

• Antiques and Cultural Artifacts: Sri Lanka has strict laws to protect its cultural heritage. It is illegal to export any item considered an "antique" (typically defined as being over 50 years old) without a special permit from the Department of Archeology.

• Overstaying Your Visa: The 30-day stay limit on your ETA is strictly enforced. Overstaying your visa, even by a single day, is a serious offense with clear penalties:

  • Fines: As per official regulations, overstays are subject to a penalty of USD 250 if the stay is between 7 and 14 days, and USD 500 if it exceeds 14 days, in addition to the visa fees.

  • Deportation and Travel Ban: In more serious or repeated cases of overstay, you could face deportation and a ban on future entry into the country.

Final Thoughts 

The recent ETA updates present a fantastic opportunity to promote Sri Lanka to your clients. By using this guide, you can confidently manage the visa process and provide your clients with the essential information they need for a seamless journey. This level of professionalism and preparation will not only ensure a great travel experience for them but will also enhance your reputation as a trusted travel partner.